Practical, low-maintenance AI workflows for 5–20 person service teams. No custom software, no hype. Just the high-leverage fixes that give your week back.
Most growing teams don't have a headcount problem. They have a repetition problem: the same manual work, every week, across the same four places.
Rewriting the same proposals, scopes and reports from scratch every time.
Synthesising calls, writing recaps and chasing the next steps by hand.
The same welcome emails, forms and handovers, re-created for every client.
Re-keying the same details across your CRM, docs, invoicing and inbox.
A structured walk-through of how your team actually works, pinpointing the 10–15 hours a week lost to repetition.
Simple, low-maintenance workflows using tools you already trust: advanced AI models, smart templates and light automation.
I configure the quick wins and hand over clear, plain-English guides. No engineering required on your side.
You get a short, readable roadmap: findings, the fixes, and the hours each one returns. Here's the shape of it.
I'm Helena. I build software products and spend my days deciding which AI tools are actually worth the setup and which are noise. Ops & AI brings that judgement to your team, translated into fixes anyone can use.
No black boxes, no dependency on me afterwards. You keep everything I set up.
We check it's a fit before any money changes hands. No pitch.
£999 is £999. You know the cost and the outcome up front.
Everything is documented in plain English and stays with your team.
None. That's the point: I handle the setup and leave you with simple guides. If your team can use email, they can use this.
I only recommend reputable tools with clear data policies, and set things up so nothing sensitive goes anywhere it shouldn't.
About two weeks end to end, most of which is me working: a short kickoff, then the diagnostic and setup, then a hand-off session.
Plenty of teams stop here and are happy. If you want ongoing help, we can talk, but the audit is designed to stand alone.
Book a free 15-minute fit call. If it's not right for you, I'll tell you.
Book a 15-min fit call →